Last Updated: 22 November 2023

At Grooms and Bros, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and protection of the information we collect from our users. By accessing and using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect:

a. Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, shipping address, and phone number.

b. Payment Information: To process your orders, we collect payment information, including credit card details, which are securely processed through Payfast.

c. Device Information: We may collect information about the device you use to access our website, including your IP address, browser type, and operating system.

2. How We Use Your Information:

a. Order Processing: We use your personal and payment information to process and fulfill your orders, communicate with you about your purchase, and provide customer support.

b. Website Improvement: We analyze user behavior and preferences to enhance and personalize your browsing experience on our website.

c. Communication: We may use your contact information to send you updates about your order, promotional offers, newsletters, and other relevant information. You can opt out of promotional communications at any time.

3. Information Sharing:

a. Service Providers: We may share your information with third-party service providers who assist us in processing payments, fulfilling orders, and other essential functions.

b. Legal Compliance: We may disclose your information as required by law, such as in response to a court order or legal process.

4. Security:

a. Data Security: We implement reasonable security measures to protect the confidentiality and integrity of your personal information.

b. Payment Information: Credit card details are securely processed through our designated payment gateway, and we do not store this information on our servers.

5. Cookies and Tracking:

a. Cookies: We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and track user preferences.

b. Opt-out: You can manage cookie preferences through your browser settings and opt-out of certain tracking technologies.

6. Your Rights:

a. Access and Correction: You have the right to access and correct your personal information. You can do this by logging into your account or contacting us.

b. Deletion: You can request the deletion of your account and personal information, subject to legal requirements.

7. Changes to the Privacy Policy:

a. Updates: We may update this Privacy Policy from time to time. The date of the latest update will be displayed at the top of the document.

b. Notification: We will notify you of significant changes to this Privacy Policy through our website or other means of contact.

8. Contact Information:

If you have any questions or concerns about our Privacy Policy, please contact us at:

Email:

Thank you for choosing Grooms and Bros. We value your trust and are committed to protecting your privacy.