FAQs

Together with our reliable courier service, we will deliver your ring to your doorstep within 1 – 2 working days, anywhere in South Africa.

Delivery to farm address carry an extra cost which needs to be worked out once we have the address of the farm. This also applies to outside of SA, and some remote outlying areas

Tungsten rings can be engraved using a diamond burr. All engravers should have one and the cost to have this is done usually under R200. We do not recommend engraving before trying on the ring first – we cannot exchange the ring once it has been engraved.

If your ring has been covered in dirt and grime, or tarnished and discoloured in any way, please feel free to send it back to us and we will clean it for you, free of charge. All we ask is for you to pay a once off courier return fee of R80. You can send it back via courier to the following address:

VA TUNGSTEN
Unit 1, Oslo Building
394 Esther Roberts Rd
Glenwood, Durban
4001

or via registered mail to the following address:

Jason Steyn
Postnet Suite No 331
Private Bag X 10
Musgrave , Durban
4062

Please enclose R80 in your parcel, along with your ring. You are also welcome to EFT the amount into our bank account. Please ensure you only send the ring back, without the box, in a bubble wrap envelope. Please include all your details in the envelope: Your address, contact name and number. We will clean your ring up for you within a day and have it back to you within 1 -2 working days.

No! Only the highest quality nickel is used as a binding agent in all rings and men’s wedding bands. Carbide jewellery is cobalt-free.

Yes, by following these steps:

Using vice grip-pliers, clamp the pliers loosely onto the ring and push squeeze. Remove the pliers, then 1/4 turn tighten the pliers. Clamp the pliers on the ring again and push down hard. Continue this method until a crack is heard. At that point, remove the vice-grip pliers and turn the your ring slightly on your finger. Repeat these steps until the material breaks away. Simple and easy!

Low quality tungsten rings use cobalt as an alternative binder, using this binder makes the ring susceptible to corrosion, cracking, marring or scratching. Tungsten bands which include cobalt may also possibly cause skin rashes or itchiness. Therefore NEVER purchase a tungsten ring that contains cobalt!

Tungsten Carbide rings have a ‘Comfort Fit’ design, which allows for half a size up or half a size down. The rings cannot be resized, however if after the first week of wearing the ring and you find it is too tight or too loose, (and the ring is still in its original condition), we will exchange it for you to a more comfortable size.

We have no doubt you will find your tungsten carbide wedding band THE most comfortable piece of jewellery you own, due to its comfort-fit band on the inside of the ring.

Yes, there IS a big difference between pure tungsten and tungsten carbide. Pure tungsten rings are very soft and can be scratched or bent, and may damage easily, whereas TUNGSTEN CARBIDE is one of the most durable metals. It is scratch-resistant and will NOT bend or tarnish, which is why ALL the rings we manufacture include tungsten carbide.

By combining tungsten powder together with carbon & nickel, and allowing the powders to be placed in a high-pressure dye in order to form a blank, which is fired at 3600 degrees Fahrenheit, this method binds the nickel and the carbon with the tungsten. Then, once the tungsten rings have cooled, they can be cut, shaped & polished. Because tungsten carbide is almost as hard as a diamond, the polishing/shaping process is very similar to that of a diamond. From start to end your tungsten carbide ring goes through about 35 steps!.

The Mohs Scale of mineral hardness is a method of measuring the strength of the ring. The higher the number on the Mohs Scale, the stronger the ring, thus it is less likely to bend or scratch, whereas a metal such as gold, which might have a number of 3 on a Mohs Scale, this means it can bend or scratch more easily than, for example, a Mohs Scale titanium ring with a number of 6. Check the table below for a list of common metals used in jewellery production with their corresponding Mohs scale numbers: 

A diamond with a Mohs Scale of 10 is four times tougher than tungsten carbide, which is a Mohs Scale of 9, which makes tungsten carbide ten to fifteen times harder than titanium. Not only are tungsten carbide rings stylish and comfortable but they will NEVER bend and can ONLY be scratched by diamonds.

Damascus is made by blending two different kinds of stainless steels. It becomes stronger and more durable as skilled artisans twist and fold these metal layers, uniting them to create a one-of-a-kind pattern. Much like a great marriage, Damascus requires work to unite the individual layers together, but the result is worth the effort. Each Damascus Steel ring is unique—no two designs will look exactly alike. These rings are very hard and durable with some customization available.